| Classification of Complaints and Petitions |
Processing Time (working days) |
| Proposals on Administrative Innovations and Reforms |
15 working days |
| Inquiries into Administrative Laws and Regulations |
6 working days |
| Reports on Acts in Breach of Law or Neglect of Administrative Duties |
21 working days |
| Protection of the Rights and Interests in Administration |
21 working days |
※ Processing periods shall not exceed 30 calendar days.