Our Bureau provides enhanced convenient service for the people, improves harmony for both the taxpayers and the administration, and welcomes the opinions from all walks of life.  

We would like to strengthen mutual communication from each other, understand people's needs, and solve people's problems about taxation issues, If members of the general public have concrete suggestions regarding national tax acts or administrative measures, or make a complaint regarding our operations, please make an appointment with our director-general in writing, verbal communication, phone call or email.  

Please make a reservation by dialing telephone number 04-23051111 extention 8918, fax to 04-23017062 or email to B0104@email.ntbca.gov.tw 

Appointment contents：
1. Any suggestions concerned about National Taxation Affairs, Laws, Acts and administrative measures. 
2. Discrepancies or unfairness in the business dealings of  our Bureau or Offices.
3. Reports of illegality or neligence of duties among the members of our staff. 
4. Other requests for our Bureau, Branch or Office.

Matters of Note:
1. One case is settled only one time.  Once a case has been settled and closed, it will not be accepted again. 
2. The applicant must leave their real name, address, contact phone number and state the case. We will arrange an appointment for you as soon as possible.
3. If your suggestion or statement deals with taxation questions, please fill in your question in the opinion mail box from our website: director-general mail box, taxation question mail box, complaint mail box. We will respond in a timely manner.  

Not acceptable cases：
1. After review, it is determined that there is no concrete fact, name or address.
2. After verification, it is determined that the name, address, phone number or email address is counterfeit, or the report is deemed anonymous or false. 
3.After review, it is determined that the case is under deferred prosecution or judicial judgement.